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F.A.Qs

Frequently asked questions

What is a liquidation lot or pallet?

A liquidation lot or pallet is a bulk collection of products sold together at a discounted price. These items often come from overstock, customer returns, shelf pulls, or excess inventory from major retailers.

Are the products new or used?

Our inventory may include new, like-new, open-box, or customer-returned items. Each lot description clearly indicates the condition category so buyers know what to expect.

Do you offer shipping or delivery?

Yes. We offer local delivery and international shipping options depending on your location. Shipping costs and delivery times vary based on order size and destination.

Can I choose specific products inside a pallet?

Most liquidation pallets are sold as-is, meaning items are pre-packed and cannot be individually selected. However, we provide clear descriptions or manifests when available.

Is there a minimum order quantity?

Order requirements depend on the product category. Some items are sold by the pallet or truckload, while others may be available in smaller bulk quantities.

Do you offer refunds or returns?

Because liquidation merchandise is sold at heavily discounted prices, most sales are final. However, if there is a major discrepancy between the description and the received goods, our support team will review the case.

How can I start buying from LotzHub?

Simply browse our available lots, select the inventory that suits your business, and contact our sales team or place an order through the website. We are always ready to guide new buyers through the process.

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